It's hard to make standards for something so opinion-based
To be honest, I closed it on a whim. And I may re-open it on a whim later. If that bothers you, perhaps you have a misguided idea of what this forum is.
It may surprise you all to learn that I don't actually receive that many formal complaints. We get about one every week or two. And most of them come from the same individual (who is hopefully reading this and now realizes that he's the only person complaining so much). Now, mind you, there are some complaints that are PMed directly to a specific forum mod so I might not see those, although they are usually cc-ed to me.