2 yrs ago today, Dr George Thompson, creator of Verbal Judo passed away.

http://www.stickgrappler.net/2013/06...on-june-7.html

http://www.stickgrappler.net/2013/06...t-through.html

sorry - short on time now, 2nd link has a ~91 mins vid of diffusing conflict through conversation

RIP Dr. George Thompson