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Thread: Subscription Question

  1. #1
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    Subscription Question

    It seems my subscription always arrives at least a week or two after the same issue is present in newstands in my area (Knoxville Tennessee). Is there a reason for that?

    Example: I still haven't received the current issue in the mail.
    Quote Originally Posted by Oso View Post
    AND, yea, a good bit of it is about whether you can fight with what you know...kinda all of it is about that.

  2. #2
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    Knoxville

    You know, our parent company has an office in Knoxville, but that's neither here nor there in regards to your question. The way it works is this. We get an advance shipment from our printers which we immediately ship to our subscribers via bulk mail. At approximately the same time, our printers also deliver to our distributors. Now, how the distributors work is a great mystery, but they deliver our magazine to thousands of retail outlet vendors across the US and Canada, plus a handful or international accounts. Then it's up to the vendors as to when they'll put that magazine on their individual newsstand. Again, that's neither here nor there. In your specific situation, the channel of printer to distributor to retail outlet vendor is faster than our earlier bulk mailing to subscribers. Why is that? I don't really know. We should have at least a two-week jump, but sometimes it just doesn't work out that way. We did upgrade our mailing status to expedite subscription delivery last year. We also set up a longer lead time for our subscriber advance copies to be delivered here, basically delaying our newsstand release. That was two or three years ago. It didn't solve the problem for everyone, just a few, and cost us a pretty penny. Still does, in fact. We're still looking at the problem, but I'm afraid we've exhausted our alternatives at this time. So I thank you for your patience and hope you find some consolation in the fact that it's cheaper to subscribe .
    Gene Ching
    Publisher www.KungFuMagazine.com
    Author of Shaolin Trips
    Support our forum by getting your gear at MartialArtSmart

  3. #3
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    I'm a frugal ba stard, so I understand it's cheaper. I was just curious why I see it on the stands faster. I'm not complaining too much Gene.

    Seriously, thanks for answering.
    Quote Originally Posted by Oso View Post
    AND, yea, a good bit of it is about whether you can fight with what you know...kinda all of it is about that.

  4. #4
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    Jun 2003
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    happens to me too JP. this time the envelope was ripped open like soemone took the issue out and read it. but it wasnt from when i looked at it when i took it out. i was jsut like ...................
    Quote Originally Posted by Psycho Mantis View Post
    Genes too busy rocking the gang and scarfing down bags of cheetos while beating it to nacho ninjettes and laughing at the ridiculous posts on the kfforum. In a horse stance of course.

  5. #5
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    No doubt about it

    They're reading your mail, Shaolinlueb. You are clearly a security risk.
    Gene Ching
    Publisher www.KungFuMagazine.com
    Author of Shaolin Trips
    Support our forum by getting your gear at MartialArtSmart

  6. #6
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    as long as they looked at page 64 to view my stardom i dont mind
    Quote Originally Posted by Psycho Mantis View Post
    Genes too busy rocking the gang and scarfing down bags of cheetos while beating it to nacho ninjettes and laughing at the ridiculous posts on the kfforum. In a horse stance of course.

  7. #7
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    Still no issue.
    Quote Originally Posted by Oso View Post
    AND, yea, a good bit of it is about whether you can fight with what you know...kinda all of it is about that.

  8. #8
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    Judges Pen

    Perhaps you should call our office - it's a toll free number - 1-800-824-2433. See if they can trace it. Please keep in mind that it's the holiday rush season, so mail is moving slower, and our office is pretty bogged down. But a call might uncover some answers for you.
    Gene Ching
    Publisher www.KungFuMagazine.com
    Author of Shaolin Trips
    Support our forum by getting your gear at MartialArtSmart

  9. #9
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    Re: Judges Pen

    Originally posted by GeneChing
    Perhaps you should call our office - it's a toll free number - 1-800-824-2433. See if they can trace it. Please keep in mind that it's the holiday rush season, so mail is moving slower, and our office is pretty bogged down. But a call might uncover some answers for you.
    Thanks Gene. I know it's a busy season. I'll wait until the end of the week before I call.
    Quote Originally Posted by Oso View Post
    AND, yea, a good bit of it is about whether you can fight with what you know...kinda all of it is about that.

  10. #10
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    busy indeed!

    Our sales reps thank you.
    Gene Ching
    Publisher www.KungFuMagazine.com
    Author of Shaolin Trips
    Support our forum by getting your gear at MartialArtSmart

  11. #11
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    Feb 2004
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    Unhappy same here

    there's about a week delay. must be the bayou i'll walk into barnes and nobles, see the new issue, read the articles, and then a week later put my mint unused copy away in a box to sell them as vintage in the future ...

    nah, i'll just look forward to reading it when i get home.

    incidentally, gene, is it cheaper to ship in the paper wrap then plastic one?

  12. #12
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    i ahd 2 issues of the latest one. now i cant find either.
    Quote Originally Posted by Psycho Mantis View Post
    Genes too busy rocking the gang and scarfing down bags of cheetos while beating it to nacho ninjettes and laughing at the ridiculous posts on the kfforum. In a horse stance of course.

  13. #13
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    It arrived last night. Thank you Gene.
    Quote Originally Posted by Oso View Post
    AND, yea, a good bit of it is about whether you can fight with what you know...kinda all of it is about that.

  14. #14
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    Glad to hear it

    It's not cheaper to ship in envelopes actually, just more efficient for us. We do our own bulk mailing and 'stuffer" our subscribers with special offers and new item announcements. Since we have a full shipping operation on site, that just works better for us at this time. I'd love to move to cell wrap, but our warehouse guys would hate me for it.

    If any of you ever manage to sell a back issue for significantly more than cover price, do tell.
    Gene Ching
    Publisher www.KungFuMagazine.com
    Author of Shaolin Trips
    Support our forum by getting your gear at MartialArtSmart

  15. #15
    my magazine came with a torn envelope too

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